What You Should Know About Business Texting.
Unlike the past where business communication relied on landlines or fax machines for messages to be conveyed, introduction of smartphones has caused quite some changes. With ideas and deals popping around anytime, business people ought to understand how to avoid stepping on the toes of the clients. Business texting is preferred because there will be records to show for that but you need to know how to do it without breaching the privacy of those you are dealing with. Among the things you need to keep in mind is that you need to get permission from your business associates and even partners before you send the text. Also, if you have a message to pass across, ensure the text is sent within normal business hours. Unless the situation requires immediate action, you should never dream of sending messages when the hours are past. Do not write in shorthand unless you are using common acronyms and abbreviations. It is not even about the message but respecting the other party enough to make an effort on professionalism.
If you want to discuss a lengthy matter, texting is not the best option. Phone conversations and detailed emails are the best. It is tempting to send the same message to different people all at once when you have limited time. However, it is not just a matter of convenience to you but to the other participants as well. Mass texting should be an option when the recipients are all on board with the idea. Business texting should not be done when you are in important meetings because it shows lack of respect for the other parties. Also, remember that bad news should not be communicated via texts.
You should not rely on texts to communication a change of meeting venue, time or date. Not everyone reads text messages. It is good to reply to business texts immediately because putting it off for later may mean you will forget the matter all together. Also, decide on just one mode of communication. Digital stalking is not to be tolerated in business communication. There is no need of making phone calls, sending text messages and emails on the same matter all at once. It follows that you will get a response in due time without stalking and if you need an immediate response there are better ways of getting that without being insensitive to privacy and the schedule of others. Even if the people around you have no respect to business texting, you should not think that it is okay for you to do the same.